Welcome to Swann at
For over 35 years, Swann has been the trusted name in home and business security. Protecting homes and businesses across the world, Swann offers a wide range of solutions including long-range wireless, solar-powered, wired NVR camera kits, and smart video doorbells. Experience the peace of mind that comes with Swann security.
Pre-Record - Never Miss a Moment That Matters
While other systems start too late, AdvancedX™ captures footage from up to 10 seconds before motion is detected. You'll see the full story unfold - before, during and after the event - ensuring you never miss critical details that could make all the difference in identifying what really happened.
DVR
4-Channel
8-Channel
Requires separate cables for each camera for video signal via BNC cable and power (via power splitter connected to mains power).
Each camera needs a power source via a splitter.
No audio. Cameras don't have a microphone.
Cameras are analogue & /mediapermalink are processed digitally by DVR.
Cameras need to be wired back to DVR.
Customer looking for the best value security solution. Suitable for homes, small offices, vacation homes.
NVR
8-Channel
Requires only one cable per camera for power, video & audio via a single Ethernet RJ45 connection.
Power over Ethernet (PoE) means cameras draw power from the NVR, with no need for splitters or wall sockets for the cameras.
Records audio. Built-in microphone in each camera.
Cameras are digital with /mediapermalink processed in the cameras, with additional components & higher price.
Cameras don't need to be wired back to NVR. Cameras can be in the same network as NVR.
Ideal for those looking for a premium solution with facial recognition, audio recording, or 2-way audio. Suitable for homes, warehouses, retail, restaurants, offices.
- Without Subsciption
- FREE
- Free Trial
Not Available - Longer Cloud Recording
1-7 days cloud + local backup (depends on camera) - Smart Alerts
True Detect™ which includes: Person, Heat & Motion detection - Rich Notifications Users receive standard notificationsⓘ
Not Available
Users receive standard notifications - Priority Support
Not Available - Extended Warranty
12 Months - Insurance Protection
Not Available - Swann.com Offers
Not Included
- Extra Plan
Ideal for a single camera or kit - £3.99/mo
or £39.99/yr - Free Trial
90 days free - Longer Cloud Recording
60 days cloud + local backup - Smart Alerts
True Detect™ plus: Package, Pet & Vehicle detection - Rich Notifications Rich notifications are only included in subscription for wireless and powered Wi-Fi devices. It is not compatible with wired systems. Secure+ members receive rich notifications to their mobile device with a thumbnail image attached for quick and easy identification, so you can quickly discern what's happening and take action. You will need to configure your phone to receive notifications for the Swann Security app in the Settings menu of your phone.ⓘ
Lock screen alerts with /mediapermalink - Priority Support As a Secure+ member, our Dechnical support team has greater & earlier access to your Swann details, meaning they can provide solutions much faster. Your calls are prioritized in the queue, as we want to provide the most effective & efficient support we can.ⓘ
- Extended Warranty
36 Months - Insurance Protection
Replacement with valid police report - Swann.com Offers
Enjoy exclusive offers & promotions on Swann.com
- Unlimited Plan
Ideal for all your devices - £8.99/mo
or £89.99/yr - Free Trial
90 days free - Longer Cloud Recording
60 days cloud + local backup - Smart Alerts
True Detect™ plus: Package, Pet & Vehicle detection - Rich Notifications Rich notifications are only included in subscription for wireless and powered Wi-Fi devices. It is not compatible with wired systems. Secure+ members receive rich notifications to their mobile device with a thumbnail image attached for quick and easy identification, so you can quickly discern what's happening and take action. You will need to configure your phone to receive notifications for the Swann Security app in the Settings menu of your phone.ⓘ
Lock screen alerts with /mediapermalink - Priority Support As a Secure+ member, our Dechnical support team has greater & earlier access to your Swann details, meaning they can provide solutions much faster. Your calls are prioritized in the queue, as we want to provide the most effective & efficient support we can.ⓘ
- Extended Warranty
36 Months - Insurance Protection
Replacement with valid police report - Swann.com Offers
Enjoy exclusive offers & promotions on Swann.com
Customer Support
Our Swann Support agents* are available 24/7 for product support via the following channels:
Phone
United Kingdom
Tech Support: 0808 168 9031 (Toll Free)
Sales: +44 (0) 2036 911 158
9:00am - 5:00pm GMT
General Query
Click the link below and fill out the form:
Submit a request
Priority Support
Jump the Queue with Secure+
Generate a unique support code by tapping 'Menu' in the top left corner on Swann Security App then 'Support'. Note the code and call our hotline for priority assistance.