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 Delivery
- Once your order has been placed, it cannot be cancelled.
- No change of delivery address is permitted after order has been placed.
- Deliveries are scheduled Monday through Friday between 8:00 AM and 6:00 PM and require an adult signature from the named recipient
- Parcel Check :
Upon delivery, please inspect the package before signing. If you notice any damage, tampering, or issues with its integrity, do not accept it.
- Missing Items :
Claims for missing items must be reported within 24 hours of confirmed delivery. We cannot accept liability for missing items reported beyond this timeframe.
- Liability :
We are only liable for lost or damaged parcels while in the custody of Royal Mail, Fedex or our chosen courier. Once delivery is confirmed, liability transfers to you.
- Failure to accept delivery or failure to coordinate a collection date within 7 days of dispatch will be treated as an abandonment of the delivery attempt, and Costco reserves the right to arrange secure storage at the member's expense or liquidate the bullion on the open market to recover costs, remitting any net proceeds minus administrative and storage fees.
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Additional day(s) transit may be required for remote areas.
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Public and Regional holidays may affect delivery lead times.
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Delivery times may vary in the event of adverse weather conditions.
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Please note that we deliver only to the following postcodes : AL2,BR1-BR8,CM13-CM16, CR0-CR8,DA1-D8,DA14-DA18,E1-E18,E1W,EC1-EC4,EN1-EN9,HA0-HA9,IG1-IG11,KT1-KT22,N1-N22,NW1-NW11,RH1-RH2,RH8-RH9,RM1-RM15,RM19,RM20,SE1-SE28,SL0,SL9,SM1-SM7,SW1-SW20,TN14,TN16,TW1-TW20,UB1-UB11,W1-W14,WC1,WC2,WD2-WD7,WD17-WD19,WD23-WD25,L1-L40,L67-L75,L80,B1-B21,B23,B33-B38,B40,B42-B50,B60-B80,B90-B99,M1-M9,M11-M35,M38,M40-M41,M43-M46,M60-M61,M90,M99
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Please note that we are unable to ship to the Channel Islands, Post Office boxes and BFPO.
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Further postcode delivery restrictions might apply to this item.
 Returns
- Costco's customer satisfaction guarantee and returns policy does not apply to precious metal. Your purchase cannot be returned for a refund. However your legal rights are unaffected..
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