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Blue Whale Spa Hot Tub Full ServiceBlue Whale Spa Hot Tub Full Service

Blue Whale Spa Hot Tub Full Service

Item #217310

£349.99
Shipping Included
Features
This service applies to Hot Tub Master and Blue Whale Spa Hot Tubs Only

We will contact you within 3 business days for delivery within 14 business days from the date of your order (excluding weekends and bank holidays). Postcode restrictions may apply. Find out more in the Delivery & Returns Tab below

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We recommend a full service once a year to keep your spa in a healthy condition. This annual service provides peace of mind in the knowledge that your spa has been professionally cleaned and every working aspect inspected and function checked for performance.

  • Remove and treat filters with filter cleaner. Recommend new filters where necessary
  • Run chemical system flush (antibacterial and degreaser fluid used to clean internal pipework)
  • Remove tub sides (where accessible) and inspect pipework for leaks and obvious faults
  • Electrical check on control system
  • Clean and protect hot tub lid with vinyl protectant
  • Drain tub and clean tub shell with surface cleaner
  • Vacuum out residual water in the tub
  • Remove jets (where possible) clean and refit. Some jets may not be possible to remove without damaging them due to scale build up or other chemical damage. Customer will be advised if this is the case.
  • Tighten all pump unions, inspect and replace any small seals if required
  • Refill hot tub with fresh water, check operation of pumps, blower, lights and heater
  • Rinse and refit filters
  • Balance chemicals using customers own chemicals and sign off the service with the customer
  • The service takes 3-4 hours

N.B. For us to proceed with the service, the tub must be filled with water and switched on. Hot tub parts, plumbing fittings, seals etc are additional to the service cost. If the tub is surrounded by decking or other structures, gazebo, summer house etc, the tub owner is responsible for ensuring access is available to the internal control box and circulation pump at the very minimum. If you have any queries, please call Blue Whale Spa's customer helpline: 0115 954 8888.

BrandBlue Whale Spa
TypeHot Tub Full Service
Delivery
  •   Delivery is via a 2 person carrier, to an outdoor area or to your garage. Our carrier will contact you via phone, text or email.
  •   Additional day(s) transit may be required for remote areas.
  •   Public and Regional holidays may affect delivery lead times.
  •   Delivery times may vary in the event of adverse weather conditions.
  •   Please note that we are only able to deliver to the UK mainland, excluding Post Office boxes and BFPO.
  •   Further postcode delivery restrictions might apply to this item.
Returns
  •  We are committed to offering the best value to our members, with a satisfaction guarantee on both your membership and merchandise. If you have questions about your membership or products you've purchased at Costco, please contact our Customer Care team.
  •  If you wish to return an item, please view Costco's Return Policy.
  •   Costco Concierge Services | Technical Support
    Free technical support exclusive to Costco members for select electronics and consumer goods.
  •  Items purchased online can be returned at any of our UK warehouses if you are a warehouse member.
  •  Many of our small items can be returned via “My account” on the website and printing a return label. This label must be attached to the box being returned.
  •  Please securely pack the items you intend to return in a box. If you are using the original packaging, be sure to remove the delivery label.
  •  If you need to return a larger item, please contact our Member Care team via the chat function on our website or call 0800 0324 324.
  •  Find out more about our Delivery, Cancellations and Assistance Policy
  • Special Order Kiosk and Custom Installed Programs
    Custom product(s) manufactured to our member's personal and unique specifications or products that have been installed cannot be returned or refunded, except for warranty repair/replacement due to failure to meet specifications.
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