Published Answers

    1. With Costco Concierge Service members can receive free technical support for any television, projector, camera, camcorder, computer, tablet PC or MP3 player purchased at Costco. Just call Freephone...
    2. Through using our extensive global buying power we may be able to satisfy specific item and bulk quantity requirements. Please contact the designated Trade Co-ordinator at your local warehouse who...
    3. You may pay by cash, cheque and all major debit and credit cards including American Express, Visa, MasterCard and Maestro.
    4. Costco’s customer satisfaction guarantee and returns policy does not apply to special order merchandise, custom merchandise and installed merchandise. However your legal rights are...
    5. You may bring two guests per member into the warehouse each time you shop, though only Costco members may purchase items.
    6.         About This Deal:   Purchase a 12 month Costco Individual membership for £33.60 inc VAT and receive a £10 shopping voucher redeemable in all Costco Wholesale UK...
    7. Staffing the doors is our most effective method of maintaining accuracy in inventory control. It benefits both us and our members. This practice assists in checking that you received everything you...
    8. The answer is two-fold. First, the majority of our members typically purchase a large quantity of products during their shopping visits to our warehouses. Around the world, the typical member...
    9. We are trying to adhere to a no-frills policy. This means keeping our costs as low as possible. Dressing rooms take employees to staff them as well as floor space that could be better utilised...
    10. Our general warehouses opening hours can be found here . Some warehouses may vary, specific opening times can be found on the relevant warehouse page.
    11. Since our members pay a fee to shop at Costco, we only allow Costco members to shop. Your picture appears on the card because your membership card can be used only by you and is non-transferable...
    12. Costco's return policy can be found here .
    13. HMRC "rounding" rules stipulate that the VAT (and therefore the overall price) payable on items bought as part of a multiple item purchase can be fractionally higher compared to the VAT on single...
    14. In compliance with the Equality Act, Costco has adopted a Service/Assistance Dog policy. Be assured that Costco members accompanied by Service/Assistance Dogs have immediate access to our warehouses...