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- Passage of title (or transfer of ownership) on the merchandise you order will occur once you receive the merchandise.
- Please ensure that the postcode you have entered is correct. For more information on postcode restrictions please refer to the Delivery & Returns section on the specific item that you are looking...
- Costco’s customer satisfaction guarantee and returns policy does not apply to special order merchandise, custom merchandise and installed merchandise. However your legal rights are...
- Shopping at Costco.co.uk is easy. There are four simple steps to finding the item you are looking for: Browse the Home page, which displays the categories available and links to special offers. Click...
- Costco is a membership warehouse club, dedicated to bringing our members the lowest possible prices on quality, brand-name merchandise. Costco warehouse members not only receive the best possible...
- All prices on this site are in UK Pound Sterling. Costco.co.uk accepts the following credit cards: VISA, MasterCard, AMEX, and the Maestro card. Some electronic transactions may require extended...
- If you have not registered on Costco.co.uk before, you will need to create a new account. Click here for details on how to create an account. Note: Maintaining an active Costco membership...
- For most products sent directly from our depot, the value of your order will be ring-fenced against your credit/debit card when your order is placed. If the product is being delivered...
- To access all the benefits of a Costco membership through the mobile app, please log in using the same account details (email and password) as the costco.co.uk website. No new account is required...
- Most merchandise can be delivered by package carriers such as RM (Royal Mail), Parcel Force, or UPS. These carriers deliver your merchandise directly to your door.
- Contracted freight carriers deliver merchandise that is too large or too heavy to ship via package carriers. Contracted freight carrier's telephone you when your merchandise arrives at their terminal...
- If the merchandise will be sent to an address other than the billing address, enter the address information under the shipping information area of "My Account." This information will be updated...
- Other merchandise requires special handling or setup. Our "White Glove" carriers deliver this merchandise. They will unpack, inspect, and set up your merchandise in the room of your choice. Also they...
- If you are sending merchandise to multiple ship-to-addresses, please begin by entering the list of ship-to-addresses into your "Address Book" located in "My Account." This information will be updated...
- Currently, Costco.co.uk offers shipping in the United Kingdom only. Please check our site regularly for updates.
- Currently, Costco.co.uk offers shipping in the United Kingdom only. We do not currently deliver to PO boxes, international addresses, or a few limited geographic areas within the U.K.
- To ensure that information entered on Costco.co.uk is secure, we have implemented a security protocol called SSL. (Secure Socket Layer) SSL encrypts all information entered on our site before it is...
- If you are experiencing problems with placing an order, please send us an email at customercare@costco.co.uk , or call us at 0800 0324 324 .