Customer Care

New orders placed over the holiday will be delivered as soon as possible unless expressly stated on the products green and gold icon. There will be certain delivery exceptions to orders placed on the 22nd, 23rd, 29th and 30th of December. The list of restricted postcodes is shown below:

AB10,AB11,AB12,AB13,AB14,AB15,AB16,AB21,AB22,AB23,AB24,AB25,AB30,AB31,AB32,AB33,AB34,AB35,AB36,AB37,AB38,AB39, AB41,AB42,AB43,AB44,AB45,AB51,AB52,AB53,AB54,AB55,AB56,BT1,BT2,BT3,BT4,BT5,BT6,BT7,BT8,BT9,BT10,BT11,BT12BT13, ,BT14,BT15,BT16,BT17,BT18,BT19,BT20,BT21,BT22,BT23,BT24,BT25,BT26,BT27,BT28,BT29,BT30,BT31,BT32,BT33,BT34,BT35, BT36,BT37,BT38,BT39,BT40,BT41,BT42,BT43,BT44,BT45,BT46,BT47,BT48,BT49,BT51,BT52,BT53,BT54,BT55,BT56,BT57,BT58, BT60,BT61,BT62,BT63,BT64,BT65,BT66,BT67,BT68,BT69,BT70,BT71,BT74,BT75,BT76,BT77,BT78,BT79,BT80,BT81,BT82,BT92, BT93,BT94,DD5,DD7,DD8,DD9,,DD10,DD11,EH43,EH44,EH45,FK8,FK16,FK17,FK18,FK19,FK20,FK21,HS1,HS2,HS3,HS4,HS5, HS6,HS7,HS8,HS9,IM1,IM2,IM3,IM4,IM5,IM6,IM7,IM8,IM9,IM99,IV1,IV2,IV3,IV4,IV5,IV6,IV7,IV8,IV9.IV10,IV11,IV12,IV13,IV14,IV15,IV16, IV17,IV18,IV19,IV20,IV21,IV22,IV23,IV24,IV25,IV26,IV27,IV28,IV30,IV31,IV32,IV36,IV40,IV41,IV42,IV43,IV44,IV45,IV46,IV47,IV48,IV49, IV51,IV52,IV53,IV54,IV55,IV56,IV63,KA4,KA6,KA16,KA17,KA18,KA19,KA27,KA28,KW1,KW2,KW3,KW5,KW6,KW7,KW8,KW9,KW10, KW11,KW12,KW13,KW14,KW15,KW16,KW17,ML8,ML9,ML10,ML11,ML12,PA20,PA21,PA22,PA23,PA24,PA25,PA26,PA27,PA28,PA29, PA30,PA31,PA32,PA33,PA34,PA35,PA36,PA37,PA38,PA41,PA42,PA43,PA44,PA45,PA46,PA47,PA48,PA49,PA60,PA61,PA62,PA63,PA64, PA65,PA66,PA67,PA68,PA69,PA70,PA71,PA72,PA73,PA74,PA75,PA76,PA77,PA78,PA80,PH1,PH2,PH3,PH4,PH5,PH6,PH7,PH8,PH9, PH10,PH11,PH12,PH13,PH15,PH16,PH17,PH18,PH19,PH20,PH21,PH22,PH23,PH24,PH25,PH26,PH30,PH31,PH32,PH33,PH34, PH35,PH36,PH37,PH38,PH39,PH40,PH41,PH42,PH43,PH44,PH49,PH50,SY15,SY16,SY17,SY18,SY19,SY20,SY21,SY22,SY23, SY24,SY25,TD2,TD3,TD4,TD5,TD6,TD7,TD8,TD9,TD10,TD11,TD13,TD14,TR21,TR22,TR23,TR24,TR25,ZE1,ZE2,ZE3

The standard lead time will be effective from 06/01/20.