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Installation Service for #309567 Backyard Discovery Lakewood Swing Set PlaycentreInstallation Service for #309567 Backyard Discovery Lakewood Swing Set Playcentre
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Installation Service for #309567 Backyard Discovery Lakewood Swing Set Playcentre

Item #325396

£399.99
Shipping Included
Features

Available on weekdays and weekends.

 

Please note: This is an installation service for Backyard Discovery Lakewood Swing Set (sold separately)

We will contact you within 5 business days for delivery within 10 business days from the date of your order (excluding weekends and bank holidays). Postcode restrictions may apply. Find out more in the Delivery & Returns Tab below

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Installation Guide

Please note - This must be purchased in the conjunction with item #325396 Backyard Discovery Lakewood Swing Set Playcentre from either www.costco.co.uk or from any Costco UK Warehouse to be eligible to utilise this installation service. Please be aware that this service does not include delivery of the item, and is an installation service only.

Take the hassle out of putting together your playcentre with this installation service for the Backyard Discovery Lakewood Swing Set Playcentre

Your garden area must be flat for installation to take place. 

The Installation will be carried out as follows:

1. Creative Garden Supplies will contact you within 4 business days of your order to arrange a suitable installation date (this date will be after you have received your Solowave Playcentre). Please ensure that the ground area required is clear and level ready for the installation. Please note that the recommended obstacle free safety zone to accommodate swinging, slide landing space and running area is L 829 x W 741 cm

2. The Installer will call the evening before to arrange an installation time frame

3. The installation will take place with 2 installers and take approximately 18-24 hours

4. The installer will safety check the product 

5. The installer will then hand over the product to the customer for approval 

6. A photo will be taken of the completed item and customer asked to sign a satisfactory completion form 

This is an installation service only and does not include delivery of the item. Please ensure that the ground area required is clear and level ready for the installation. The ground must be level otherwise this may cause ground anchors to lift, which therefore may require concreting into the ground (Concreting into the ground is not part of the installation service).

Please Note: We are unable to provide installation to the following postcodes: PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA39, PA40, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA50, PA51, PA52, PA53, PA54, PA55, PA56, PA57, PA58, PA59, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PA79, PA80, FK7, FK8, FK9, FK10, FK11, FK12, FK13, FK14, FK15, FK16, FK17, FK18, FK19, FK20, FK21, KY, DD, AB, PH, IV, KW.

 

Please note that installation is completed by an independent company.  Prior to booking the installation, ensure your product has arrived and all the parts are included and in good condition.  As an independent contractor, they do not carry spare parts for this installation.  

Minimum Age2
Maximum Age10
Capacity9 Children
Weight Capacity68 kg per child
ColourWood
BrandBackyard Discovery
TypePlaycentre
Delivery
  •  This is an installation / service item only. It does not include delivery of the item to be installed or serviced.
  •  Please note that the installation service is completed by an independent company.
  •  Additional day(s) transit may be required for remote areas.
  •  Public and Regional holidays may affect delivery lead times.
  •  Delivery times may vary in the event of adverse weather conditions.
  •  Please note that we are unable to ship to the Channel Islands, Post Office boxes and BFPO.
  •  Further postcode restrictions might apply to this item.
Returns
  •  We are committed to offering the best value to our members, with a satisfaction guarantee on both your membership and merchandise. If you have questions about your membership or products you've purchased at Costco, please contact our Customer Care team.
  •  If you wish to return an item, please view Costco's Return Policy.
  •   Costco Concierge Services | Technical Support
    Free technical support exclusive to Costco members for select electronics and consumer goods.
  •  Costco’s customer satisfaction guarantee and returns policy does not apply to installation services and installed merchandise. However your legal and statutory rights are unaffected.
  •  Many of our small items can be returned via “My account” on the website and printing a return label. This label must be attached to the box being returned.
  •  Please securely pack the items you intend to return in a box. If you are using the original packaging, be sure to remove the delivery label.
  •  If you need to return a larger item, please contact our Member Care team via the chat function on our website or call 0800 0324 324.
  •  Find out more about our Delivery, Cancellations and Assistance Policy
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