Forest Garden Alderley 34mm Log Cabin 13ft 1" x 9ft 8" (4.0 x 3.0 m)

Item #140749

Forest Garden Alderley Log Cabin 9.8 x 13ft

Forest Garden Alderley 34mm Log Cabin 13ft 1" x 9ft 8" (4.0 x 3.0 m)

Item #140749

£2,299.99

Shipping Included

Features

The image is representative and may differ slightly from the item sold due to the natural nature of this product. Please Note: Accessories not included.

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We will contact you within 3 business days for delivery within 10 business days from the date of your order. Postcode restrictions may apply. Find out more in the Delivery & Returns Tab below

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Product Details

Assembly Instructions

This Forest Garden Alderley Log Cabin is a striking structure with a spacious and light interior plus a dormer roof feature. Manufactured from 34 mm high quality smooth planed interlocking machined logs, it features three large single glazed fully functional windows and a single glazed double door with mortice lock. The floor and roof are both constructed from 19 mm tongue and groove boards, with the roof covered in green/grey fleck rectangular roof shingles. This cabin is ideal as a garden retreat, home office or extra bedroom.

Specification

3 x single glazed opening windows
Single glazed double door with mortice lock
Weatherproof
Cabin material: 34 mm smooth planed interlocking machined logs
Roof material: 19 mm tongue and groove boards with felt shingle covering
Floor material: 19 mm tongue and groove boards
Weight: 1900 kg
Eaves height: 210 cm
Dimensions: H 250 x W 400 x D 300 cm

Please Note: This product does not come with installation and will be delivered only.

Please check contents, footprint and measurements before installation. If you are enlisting the help of a third party to install this product, please ensure that all contents have been received in full and undamaged prior to arranging and paying for installation to take place. If you have damaged or missing parts, please contact our Customer Care team at: customercare@costco.co.uk

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Specifications

Brand	Forest Garden
Dimensions	H 250 x W 400 x D 300 cm

Wood Type	Nordic Spruce
Log Thickness	34 mm
Installation Included	No
Assembly Time	N/A
Roof Material	19 mm Tongue and groove boards
Pre-treated Wood	No
Double Glazing	No
Double Doors	Yes

Delivery & Returns

Order Process

Once you have placed you order, you will receive a letter or an email as confirmation of your order. You will then be contacted by telephone within three working days to arrange delivery within ten working days.

Delivery

Delivery is via a specialist haulage company. The log cabin components are palletised and will be craned from the delivery vehicle to an accessible outdoor area at the front of the property, typically the front garden or the driveway. The delivery company will not be able to unpack the log cabin nor take your goods around to the back of the property. It is important that there is sufficient space and access to enable your order to be delivered. It is suggested that if a ‘bin lorry’ can get to the access point then so can the delivery vehicle.

Additional day(s) transit may be required for remote areas.

Public and Regional holidays may affect delivery lead times.

Delivery times may vary in the event of adverse weather conditions.

Please note that we are only able to deliver to the UK mainland, excluding Post Office boxes and BFPO.

Returns
We guarantee your satisfaction and want you to be happy with your purchase. If you wish to return an item or you would like to contact us, simply call our freephone number 0800 0324 3240800 0324 324 .

Please pack your parcel up securely, preferably using its original packaging, but removing the delivery label.

If your order was delivered "Kerb side", it will need to be available for kerb side pick up.
If the item arrived to you in a box, it will need to be in a box at the time of pick up.

We regret that we cannot accept and process online purchase returns at any Costco Warehouses.

Find out more about our Delivery, Cancellations and Assistance Policy

Customer Ratings

Rated 1 out of 5 by james123 from Looks great on paper but not so good installed Purchased from Costco (installed option), date for install got moved twice by Forest Garden (who supply these for Costco), which really impacted me due to being self employed, so lost 2 days pay which means this Cabin cost me a lot more than the advertised price, and although Forest Garden worked to sort out the install at the weekend instead, being the third appointment, as a help to me, I felt it was rushed. I have corner tiles coming off, split wood where screws have been driven in by force and clearly split the wooden beams inside, and worst of all the windows run out, i.e not level, so when you are sitting there, you can see the bottom of the windows are not level with the rest of the cabin, this not only looks bad, but means opening and closing the windows are very tight and no doubt will get worse. It sounds to me that Forest are rushed off their feet with orders as I hear sales are booming of these, which is great, but quality control has been skipped in favour of ticking delivery boxes, and customers like me have to live with the consequences which is a shame as Costco has such as good name and I have always had quality stuff from Costco up until now, it's a shame that they don't have a quality control process over their third party suppliers, who of course are ambassadors of the Costco brand.

Date published: 2016-07-21

Rated 4 out of 5 by Grumpy cat from Complements the garden We are very happy and pleased with the log cabin. The delivery and instillation team were prompt and faultless ensuring that we were consulted during the whole process. Our only issue was the dorma window. The reason being is that the dorma window would have been drilled into the shingles and beams which may eventually cause some water seeping into the cabin. Therefore we decided not to have the dorma window installed. We understand that the dorma window is for aesthetic purpose only. Overall the log cabin complements our garden.

Date published: 2017-08-21

Rated 1 out of 5 by Gingerman100 from Dont buy it!!!!!!! I was looking for a Log Cabin for a while and had seen this advertised on the Costco website. It looked like it matched what I wanted so I made the purchase. You can cancel the order after 14 days. On day 16 I received a welcome pack from a company called 'Forest Garden'. In this pack it states that they DO NOT remove any packaging or waste incurred after installation is complete, this is down to you to remove. (This is not mentioned on the Costco Website) Thought 'ok' and carried on with my life. I was contacted by this company and arranged a 2 man team to come and install. Notice I said '2 man team'. I was advised that installation would take '1 Day'. Had the cabin dropped off by a truck on the Thursday and was having it installed on the Saturday. Saturday morning at 06.45 a car pulled on the drive an a man come to the door. He explained that he was here to install the cabin. I asked where the second man was he started laughing and said"they only ever send 1". English was not his first language so communicating was a challenge. All this man had in his car was a tool box and a step ladder. I had to let him use my wheelbarrow, broom and also helped him carry the cabin around to the back of the house. Took this man 2 days to complete the installation and he left me with a 'SKIP's" worth of rubbish. Just to be clear, to remove the rubbish I had to hire a skip at the cost of £270. The cabin is bodged together and is 'NOT' what is described on the website. For example, the clock tower is not as big as advertised more like half the size. I also have doors that don't shut properly and gaps within the boards. Not to mention numerous cracks in the wood. Due to this Item being sold by a third party company Costco can't and won't do anything to help. This company are a 'NIGHTMARE' to deal with and will not send anybody back to repair the cabin. I can return the cabin but can not get back the £600 installation money. When i say 'return' I mean I have to dismantle all of it myself and carry it all round to the front of my house and await somebody to come and collect it.Could be a day, a week. If they take it and say its damaged what then? I suggest its a ploy to get me to put up with it. I put my trust in Costco because I have always received excellent products and services, but have been completely let down on this occasion and really would not buy anything this big again from them. My advise is AVOID,AVOID,AVOID. If you don't then it's your own fault. Trust me when I say that 'Forest Gardens' are 'COWBOYS'.

Date published: 2019-03-11

Rated 3 out of 5 by Neilm from Could be better Instructions gloss over certain key areas and miss bits out. All of the nails you need are not supplied, for the cost of the summer house why not chuck in £10 worth of nails. Good product though and would recommend it.

Date published: 2017-07-04

Rated 5 out of 5 by peter68 from excellent product i purchased this log cabin about a month ago,and i am absolutely delighted with it, My friends and neighbours have been queuing up to admire it ,The quality of the product is excellent , and as the installation was included in the price I must add that the fitters did a superb job of erecting the cabin at the rear of my garden

Date published: 2016-08-24

Rated 5 out of 5 by Zaina from Excellent product The fitters arrived at 8.00am, worked through without a break until 3.00pm when the cabin was completed. They were professional and courteous. We are very pleased with the cabin and the service. Would definitely recommend this product.

Date published: 2018-11-26

Rated 5 out of 5 by TcWales from Great product Bought this for work to house security guards. Very good quality and excellent service from men who put it together. We’ll worry the money on both fronts!

Date published: 2017-12-21

Rated 5 out of 5 by Ann64 from Brilliant So happy with the cabin. Built in day and a half. Joiner from Forest did a superb job. Would highly recommend this product.

Date published: 2018-10-28