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 Delivery
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Delivery is via a 2 person carrier and includes delivery to a room of your choice, packaging removal and full assembly. Our carrier will contact you via phone, text or email.
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Additional day(s) transit may be required for remote areas.
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Public and Regional holidays may affect delivery lead times.
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Delivery times may vary in the event of adverse weather conditions.
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Please note that we are only able to deliver to the UK mainland, excluding Post Office boxes and BFPO.
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Further postcode delivery restrictions might apply to this item.
 Returns
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We are committed to offering the best value to our members, with a satisfaction guarantee on both your membership and merchandise. If you have questions about your membership or products you've purchased at Costco, please contact our Customer Care team.
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If you wish to return an item, please view Costco's Return Policy.
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Costco Concierge Services | Technical Support
Free technical support exclusive to Costco members for select electronics and consumer goods.
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Items purchased online can be returned at any of our UK warehouses if you are a warehouse member.
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Many of our small items can be returned via “My account” on the website and printing a return label. This label must be attached to the box being returned.
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Please securely pack the items you intend to return in a box. If you are using the original packaging, be sure to remove the delivery label.
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If you need to return a larger item, please contact our Member Care team via the chat function on our website or call 0800 0324 324.
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Find out more about our Delivery, Cancellations and Assistance Policy
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