When you purchase your London Pass, an eVoucher will be emailed to you normally within 24 hours. Please make sure that you double-check your e-mail address when you place your order. You must present your printed eVoucher to The London Pass Redemption Desk as your proof of purchase until you exchange it for your pass.
The London Pass provides access to more than 60 of London’s top attractions including the Tower of London, Westminster Abbey, Thames River Cruise, ZSL London Zoo and Windsor Castle. With a range of additional special offers, the London Pass makes for a perfect day out for less. The London Pass includes fast track privileges at 5 of the capital’s busiest and most sought-after attractions, ensuring you spend less time waiting to gain entry, and more time enjoying your chosen experience. You will receive a guidebook; you can also download the London Pass App, available from Google Play or iTunes. Link your London Pass to the app for access to unique local offers and savings at many restaurants and shops across the city. The London Pass really does help you see London for less.
London Pass - 1 Day Ticket:
How to Redeem:
The London Pass Redemption Centre Address:
The London Pass Redemption Desk
11a Charing Cross Road,
London, WC2H 0EP
Redemption Desk Hours of Operation:
Open 7 days a week
Monday to Sunday 10:00hrs - 16:30hrs (Including all Monday Bank Holidays)
Closed: 25th and 26th December and 1st January
From within the UK call: 020 7293 0972
From overseas call: +44 20 7293 0972
Or call the Skype Number: (+44) 20 7193 6255
Leisure Pass Terms & Conditions:
For a full list of Terms & Conditions, please see document attached.
You will receive the eTicket/eVouchers normally within 24 hours via e-mail to the e-mail address you have entered. To ensure delivery of your eTickets/eVouchers emails to your inbox, please add firstname.lastname@example.org to your e-mail address book or safe list. If you have not received your eTickets/eVouchers within 24 hours, please check your Spam/Trash mail folder.
We guarantee your satisfaction and want you to be happy with your purchase. If you wish to return an item or you would like to contact us, please click here for more information.
Please pack your parcel up securely, preferably using its original packaging, but removing the delivery label.
If your order was delivered "Kerb side", it will need to be available for kerb side pick up.
If the item arrived to you in a box, it will need to be in a box at the time of pick up.
We regret that we cannot accept and process online purchase returns at any Costco Warehouses.