Membership is available to qualifying individuals of 18 years and over.
The membership card can only be used by the individual to whom the card has been issued.
The member's photograph is required to validate the card. Photos are taken at the warehouse.
Costco reserves the right to refuse membership to any applicant. Membership is revocable by Costco without cause.
The membership card is the property of Costco and must be returned upon request.
Your membership card must be shown on entering the warehouse, and at the tills.
Membership is subject to any and all rules adopted by Costco, and these rules may be amended from time to time without notice.
Trade Membership Fee
The membership fee is £20.00 (plus VAT) for Trade, which includes a spouse card, for a twelve (12) month period, from the month of enrolment.
Additional cards are available. The first six additional cards (Trade) at £12.00 (plus VAT) each, each additional card thereafter is £20.00 (plus VAT).
All additional cards expire at the same time as the primary membership card, regardless of when they were issued. The primary member is responsible for payment of fees for all additional memberships.
Membership Renewal
The primary member must authorise renewal changes, including additions or deletions.
Renewal is for a twelve-month period based on the month of initial enrolment, whether or not shopping privileges have been exercised.
Renewal fee may be paid at any Costco warehouse or by post. The additional cards expire at the same time as the primary card.
Payment must be made for all cardholders when renewal is processed.
Lost/Stolen Cards
Lost or stolen cards should be reported as soon as possible to the membership desk.
Payment
We welcome cash, cheques and debit cards. We do not accept credit cards.
Cheques must be in the exact amount, issued on the member's account and pre-printed with the members name. Debit cards must be in the member's name.
Costco charges £25 for every cheque returned by the bank for insufficient funds.
If any legal action is brought by Costco to collect monies, the member will pay the face amount of the cheque, plus interest thereon at the rate of two percent (2%) per month, plus expenses incurred during collection.
The primary member will be liable for returned cheques written by an additional cardholder.
Title to all merchandise passes to the member when full payment is received, and cleared in the case of payment by cheque.
Only members with valid membership cards may purchase items at Costco, although we welcome two guests per cardholder they can't shop.
Miscellaneous
Parents are responsible for their children, they must be kept with them at all times.
Costco can refuse entry to anyone at any time at its sole discretion.
Smoking is not permitted at Costco warehouses.
Members will be required to purchase any packages opened or damaged by them or their guests.
Costco reserves the right to search member's belongings and purchases.
All transactions, including returns, can only be made by a cardholder.
Costco's Double Guarantee
On Merchandise: We guarantee your satisfaction on every product
we sell with a full refund.Costco is first quality and guaranteed by
a full refund from Costco and where available,
is covered by the manufacturer's warranty. We will refund your annual membership fee
at any time if you are not fully satisfied.
(Effective 7th May 2008 , Costco will accept returns within 90 days from the date of purchase for the following items: Televisions, Projectors, Computers, Cameras, Camcorders, iPod/MP3 players and Mobile phones. In addition Costco also extends the Manufacturers warranty to 5 years on Televisions and 2 years on Computers and Camcorders. All other products are subject to the remaining manufacturer's warranty.)
Waste Electrical and Electronic Equipment ( WEEE ) Business to Business use
This agreement is for the Costco Wholesale UK Ltd Trade members and covers the WEEE regulations in force in the United Kingdom since 2006. These regulations may be amended from time to time.
This agreement applies to relevant electrical and electronic equipment ( EEE ) which has been purchased from Costco Wholesale UK Ltd by its Trade members and other purchasers which are not private households.
The buyer of this relevant EEE acknowledges and agrees that the buyer shall
a) at all times be and remain responsible for the collection, treatment, recovery and environmentally sound disposal of relevant WEEE and all associated financial charges.
b) have its own arrangements in place for dealing with the relevant WEEE in a way that is consistent with the WEEE regulations and continue to comply with all WEEE regulations.
c) provide Costco Wholesale UK Ltd with such co-operation, assistance and information as may be reasonably required in relation to WEEE. The information will be used for Costco Wholesale UK Ltd obligations under the WEEE regulations.
